Privacy Policy

Effective Date: 1-Sep-2024

1. Introduction

• We at Mobilox Innovations Private Limited are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

2. Information We Collect

• Personal Data: When you register or interact with our online skill gaming platform, we collect personal data such as your name, contact details, email address, date of birth, payment information, and government-issued identification.
• Usage Data: We collect data on how you use our website, including IP address, browser type, device information, pages visited, and interactions with our services.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience on our platform. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

• Service Provision: To manage your account, process transactions, and provide gaming services.
• Verification: To verify your identity, age, and eligibility to participate in skill-based games.
• Customer Support: To provide customer service and respond to your inquiries.
• Marketing: With your consent, we may send promotional materials about new games, features, or offers.
• Legal Compliance: To comply with legal obligations, including those related to gaming regulations, anti-money laundering laws, and the DPDP Act.

4. Legal Basis for Processing

• We process your personal data based on your consent, the necessity for contract performance, compliance with legal obligations, and legitimate interests.

5. Data Sharing and Disclosure

• Third-Party Service Providers: We may share your data with trusted third-party service providers for payment processing, identity verification, and IT services.
• Legal Requirements: We may disclose your data to government authorities or regulatory bodies if required by law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. Data Security

• We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
• We regularly review our security policies to ensure data protection.

7. Data Retention

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and as required by law.

8. Your Rights

• Access and Correction: You have the right to access and correct your personal data held by us.
• Data Portability: You may request the transfer of your data to another service provider in a structured, commonly used format.
• Withdrawal of Consent: You can withdraw your consent for data processing at any time, which may impact your ability to use certain services.
• Right to Erasure: You can request the deletion of your personal data, subject to legal retention requirements.

9. Cross-Border Data Transfers

• If your data is transferred outside India, we ensure that it is protected under standards similar to those mandated by the DPDP Act.

10. Children’s Privacy

• Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Updates to this Policy

• We may update this Privacy Policy to reflect changes in our practices or legal requirements. You will be notified of significant changes via email or through our website.

12. Contact Us

• If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@sglrummy.com.

13. Grievance Redressal Officer

• In compliance with the DPDP Act, we have appointed a Grievance Redressal Officer. You can contact them at info@sglrummy.com for any grievances related to your personal data.